Introduction
*Effective Date:* [01/05/2025]
Welcome to glanzeme! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase or using our platform.
1. General Terms
- By placing an order with glanzeme, you confirm that you are at least 18 years of age or have the consent of a legal guardian.
- These terms and conditions apply to all orders, purchases, and interactions with Glanzeme.
2. Product Information
- Our products are luxury silver cutlery items crafted with the highest quality standards.
- All product images and descriptions are provided for informational purposes and may vary slightly from the actual product due to handcrafted details.
3. Pricing and Payments
- Prices listed on our website are in [INR rupees] and are subject to change without prior notice.
- Payments must be completed at the time of purchase. We accept [UPI / DEBIT CARD / CREDIT CARD / NET BANKING].
- Taxes, shipping, and additional fees (if applicable) will be calculated during checkout.
4. Order Policy
- All orders are final and cannot be canceled or modified once placed.
- Please review your order carefully before completing your purchase.
5. Return and Refund Policy
- We do not offer returns or refunds; however, we provide replacements or issue coupons that can be used for future purchases, ensuring customer satisfaction and continued shopping convenience.
- If your item arrives damaged, please refer to our Return and Refund Policy for further assistance.
6. Shipping Policy
- We aim to ship all orders promptly and within the estimated delivery time. However, delays may occur due to unforeseen circumstances.
- Customers are responsible for providing accurate shipping information. We are not liable for lost or undeliverable packages due to incorrect details provided by the customer.
7. Intellectual Property
All content on our website, including images, text, and designs, is the intellectual property of Glanzeme and may not be reproduced, distributed, or used without our explicit consent.
8. Limitation of Liability
- Glanzeme is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability is limited to the amount paid for the product in question.
9. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy. Please review it to understand how we collect, use, and protect your data.
