Introduction
*Effective Date:* [01/05/2025]
At Glanzeme, we take pride in offering exclusive and luxury silver cutlery items. Due to the nature of our products, we do not provide a return or refund. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
1. Return Policy
- Incorrect Product Delivered: Return accepted if the wrong item is received.
- Damaged Product Received: Report and return within 7 days of delivery.
- Replacement Only: No refunds; only replacements or coupons are offered.
- Return Condition: Product must be unused and in original packaging for return.
2. No Refund Policy
We follow a strict no refund policy. Customers are eligible only for a product replacement or a coupon code for future purchases, subject to verification and within the return policy terms.
We regret to inform you that we do not offer refunds under any circumstances. Your purchase is considered a final sale, and we encourage you to make your selection carefully.
3. Damaged Items
In the unlikely event that your item arrives damaged, we are here to assist you. Please follow these steps:
- Contact Us: Reach out to our SilverEraArts office in Jaipur within 7 days of receiving the damaged item.
- Provide Details: Share clear photographs and a description of the damage to help us understand the issue.
4. Contact Information
*Glanzeme*
- Email : INFO.BANSIMASTER@GMAIL.COM
- Mobile : +91-7387202569
- Address : SURVAL A3,KULGOAN BADLAPUR EAST
